Research and strategic perspectives on modern revenue operations.
3 May 2022
In a survey of over 1,000 college students, nearly half of the respondents indicated that the process of transferring from one institution to another was, in a word, “unacceptable.” The credit transfer journey is so daunting and mysterious, that Inside Higher Ed once referred t…
26 April 2022
“Enhancing the client experience” ranks as a top strategic priority for 83% of banking professionals. But in banking, there’s more to consider beyond sheer customer satisfaction. This highly regulated sector is required bylaw to collect strict documentation from incoming appli…
28 March 2022
This white paper will elevate your understanding of digital process automation in higher education, and unpack the power of democratized workflow design with a low-code DPA platform.
8 October 2021
Just over a decade ago, investment and commercial bank failures started a chain reaction that forced the U.S. government to intervene into how many financial firms conducted business. This fallout led to sweeping changes in the banking industry, and many banks are still struggli…
5 February 2021
Microservices came about as a natural progression from monolithic architecture. Traditional monolithic systems have become too time-consuming to update and maintain. During the Waterfall days of software development, a monolithic architecture made sense. In today’s Agile environ…
10 August 2020
Digital banking used to be a supplement to traditional branch-based transactions. Banks and credit unions once considered apps and digital access a luxury, mostly relying on customers to make a trip to the teller to take care of their banking activity. Now, banks are experien…
10 August 2020
With intense competition, tighter margins, increased regulations, and evolving customer demands, the omnichannel customer experience (CX) and delivery model is fast-becoming the paradigm of choice for forward-thinking banks. Whether commercial, retail, or consumer banking, what’…
10 August 2020
Check out this fact sheet of all of ProcessMaker's training offerings.
17 June 2020
Low-code Intelligent business process management (iBPMS) software is about empowering business users, citizen developers, and IT to build better applications much more quickly and more conveniently. Unquestionably, software can be as simple or as complex as you need it to be. N…