Customer Use Cases

See what teams build with Decisions.

Real-world automations across industries — from claims and compliance to lending and logistics. Explore how organizations put Decisions to work.

Supply Chain
Supply Chain

Global

Affordability Solution

A manufacturing company used Decisions to centralize project management workflows, standardize evaluation criteria, and provide real-time reporting.

Financial Services
Financial Services

North America

Automated Billing and Event Notifications

A utility company used Decisions to automate annual and seasonal notifications, reducing manual work and ensuring timely, compliant communication.

Insurance
Insurance

North America

Automated Data Sync for Insurance

An insurance company used Decisions to automate data sync, eliminate errors, and boost visibility, reducing admin work and ensuring accurate records.

Financial Services
Financial Services

Global

Automated Eligibility and Rebates

A financial services provider used Decisions to automate eligibility validation, rebate calculations, and payment routing.

Insurance
Insurance

North America

Automated Invoice Processing and Approval Workflow

An insurance provider used Decisions to implement automated workflows to route claims, validate data, and manage supporting documents.

Generic
Generic

Global

Automated Lead Routing for Marketing Teams

A marketing organization used Decisions to automate lead distribution with configurable rules, ensuring each lead was routed to the right owner.

Financial Services
Financial Services

North America

Automated Portfolio & Loan Analysis

Decisions automated portfolio and loan analysis for a mortgage insurer, improving speed, accuracy, compliance, and risk management.

Financial Services
Financial Services

Global

Automated Portfolio-to-Ledger Data Transfers

Decisions automated portfolio data transfers to ledgers, enforcing rules, reducing errors, and boosting efficiency for a financial services firm.

Financial Services
Financial Services

Global

Automated Rate Monitoring

A financial services lender used Decisions to automate the monitoring of rate changes and trigger personalized outreach to past applicants.

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