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    Resources

    Decisions Resource Center

    The tools, insights, and expert thinking to help you automate, orchestrate, and stay ahead.

    |telecom bpm
    Whitepaper

    26 February 2016

    BPM in the Telecom Sector

    Telecom operators face significant challenges in terms of escalating customer expectations and threats from Over the Top (OTT) competitors. Business as usual is simply no longer an option for those who wish to survive.

    Lenovo case study|lenovo-logo
    Case Study

    10 August 2015

    Lenovo

    Lenovo recognized that inter-department collaboration within a cloud environment could cut down on unnecessary emails, memos and other correspondence.  With many pain points to address, Lenovo decided that it required a BPM solution.

    Marinter|Marinter logo
    Case Study

    16 November 2014

    Marinter

    Marinter’s staff uses ProcessMaker information as the main reference to keep track of all imports performed each day, from the beginning of the purchase request to the end of the import activities. The process finishes when the trailers and products are located in Marinter’s warehouse.

    NuevaTel PCS|vivo logo
    Case Study

    15 July 2013

    NuevaTel PCS

    The company automated Purchase Requests and various workflows related to telephone line requests and line activations using ProcessMaker.

    BBVA Prevision AFP|BBVA Prevision AFP
    Case Study

    20 November 2012

    BBVA Prevision AFP

    ProcessMaker implemented a system that not only digitalized the Technical Assistance Process (thus improving its efficiency), but also ensured timely assistance from the technical department.

    Advisor for Municipal Administration Trujillo|Provincial Municipality of Trujillo
    Case Study

    19 August 2012

    Provincial Municipality of Trujillo

    With ProcessMaker, the Provincial Municipality of Trujillo staff and administrators were able to automate their previously disorganized permit distribution process and eliminate much physical paperwork.

    AgroTechnology Transfer and Commercialization Center|ATCC logo|bista LOGO
    Case Study

    15 August 2012

    AgroTechnology Transfer and Commercialization Center

    ProcessMaker automated the process that handled the submission of project descriptions and their evaluation, including e-mail notifications.

    SUNASS|SUNASS
    Case Study

    19 March 2012

    SUNASS

    The implementation of ProcessMaker established a structure that allowed SUNASS to establish consistent, measurable processes.

    banco economico|banco economico logo
    Case Study

    15 July 2011

    Banco Economico

    "The bank implemented ProcessMaker to expedite and better control its credit application process and provide customers a better overall experience." José Luis Lijeron, Gerente de Sistemas

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