Decisions
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Intelligent process orchestration for complex enterprise operations.

  • G2 Leader — Winter 2026
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  • Agentic Orchestration
  • Rules Engine
  • Process Automation
  • Workflow
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  • Financial Services
  • Insurance

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    Rules that drive every decision and action.

    Put complex business logic where it belongs—at the center of your automation. Build, change, and govern the logic that determines what happens next across your processes, systems, and AI-enabled work.

    Decisions rules engine dot-grid pattern

    Control often doesn't span every rule.

    Code

    Locked in code

    Critical logic lives in hard-coded scripts only developers can touch. Every policy change becomes a dev ticket and a six-week wait.

    Agent sprawl

    Siloed and scattered

    Rules run in one system. Workflows run in another. Nothing talks. Inconsistencies multiply across channels.

    Circle Square Connection Line

    Too slow to adapt

    Regulations shift. Markets move. But updating a single rule takes weeks of regression testing across fragile integrations.

    Put rules where work happens.

    In Decisions, the rules engine isn't a feature—it's the deterministic layer that powers orchestration, governs AI and agents, and drives every process forward with consistency and control.

    Less manual work

    Decisioning

    Drive outcomes by clear, testable logic—not hidden code or unpredictable behavior. Know exactly why decisions are made.

    Orchestrate AI and agents with oversight

    Orchestration

    Power orchestration, govern AI and agents, and ensure every decision leads to the right action.

    Rules that actually run your business.

    Other platforms treat rules as a feature. Decisions treats them as the foundation. Every workflow, form, integration, and AI interaction is powered by centralized, visual logic you can see, test, trace, and change.

    Rules and workflows unified illustration
    Rules engine high-throughput illustration
    AI orchestration governance illustration
    Rule simulation and testing illustration
    Screen UI
    SDK & Custom Connectors
    Rules + Workflows, UnifiedNo handoffs between a rules engine and a BPM tool. In Decisions, logic and orchestration live in the same platform—so rules drive actions instantly, not eventually.
    Boxed Circle
    Billions of Rules Per Hour
    Box Connection
    AI Orchestration, Governed by Rules
    Checked List
    Test Before You Ship
    Connect / integrations
    Connect to Everything

    Trusted by organizations solving dynamic problems.

    “This is the software to use when you want to automate processes, big or small, or allow a team to manage their internal processes by department or groups of users.”

    Meghan P.
    Decisions customer at work
    Decorative line pattern

    Understanding Business Rules and Automated Decisioning

    Read the eBook to understand how business rules work, where they fit in your automation strategy, and how to manage them at scale.

    Download eBook

    What Makes Decisions Different.

    Logic lives outside of code

    Visual-first, not code-first

    Decisions gives business and IT a shared visual canvas for any complexity level.

    Time Expansion

    Rules are the engine, not an add-on

    Competitors bolt rules onto workflow tools. In Decisions, rules are the orchestration layer—powering every workflow step.

    Checklist

    Predictable pricing. Unlimited testing.

    No per-case fees. No transaction metering. Test, retest, and A/B test without watching the meter.

    Real rules engine use cases that run the business.

    By Industry
    • Insurance
    • Higher Education
    • Financial Services
    Insurance rules engine use case imageryHigher education rules engine use case imageryFinancial services rules engine use case imagery
    Subrogation Predictive EngineDeploy a predictive engine that analyzes claims and automates routing, reducing manual reviews and improving recovery rates.Learn More
    View a Collection of Use Cases

    Questions?
    We’ve got answers.

    What is a rules engine?+−

    The rules engine is the deterministic core that enforces decision logic. A rules engine evaluates business logic and returns an outcome, such as approve, reject, route, calculate, escalate, or request more information.

    How is a rules engine different from a workflow engine?+−

    A workflow engine moves work between steps; a rules engine decides what should happen at each step. Decisions runs both together, so rules drive workflow branches and workflows invoke rules consistently.

    What types of rules can be built in Decisions?+−
    Decisions logomark

    Make every decision easier to change, govern, and trust.

    See how Decisions helps you build rules that drive faster processes, stronger controls, and more adaptable automation.

    Zero visibility

    No visibility into decisions

    When an outcome is wrong, no one can trace which rule fired, with what data, or why—making audits a nightmare.

    Text Lines

    Business waits on IT

    Subject-matter experts know the logic but can't build it. Developers have the tools but lack the domain context. Both are stuck.

    Inconsistent Handling

    Invisible rule drift

    Every team adjusts logic in its own corner of the business. Over time, "the rule" becomes five different versions—creating inconsistent outcomes no one can fully control.

    Rules-driven control

    Governance

    Control when AI acts, when humans intervene, and how outputs are validated.

    Cross system architecture

    Control

    Manage decision logic outside application code without losing structure, governance, or auditability.

    Control over AI

    Governance

    Version, test, review, and trace rule behavior so teams can change logic with confidence.

    Cube

    Auditability

    Every extraction, every decision, every action is logged automatically. Know what was read, when, and what it triggered—at any time.

    Decision tables, truth tables, flowcharts, rule sets, mathematical and statistical models, and natural-language policies—each fully visual, versioned, and testable without code.

    Can business users manage rules without code?+−

    Yes. Subject-matter experts edit rules in plain-language and visual editors, with IT retaining governance, approvals, and deployment controls.

    How do rules support AI and agents?+−

    Rules wrap AI and agent calls with guardrails—triggering models when appropriate, validating outputs, routing exceptions to humans, and logging every step for audit and traceability.