Today, more than ever, organizations are relying on digital process automation technologies to improve efficiency, reduce costs, and provide much needed flexibility in uncertain times. With leaner operating budgets, organizations can no longer afford to waste money on time consuming and tedious tasks. For instance, according to one study office workers spend an estimated 69 days per year on administrative tasks, costing organizations$5 trillion per year.And it is not just office workers that are impacted by inefficient workflows. CEOs spend about20% of their time on work that could be automated. The truth is, in the modern economy, no organization can hope to optimize its workflows or bottom line without integrating automation into its processes.The methods by which organizations automate one or more tasks within a workflow is known as digital process automation (DPA). In this article, we will look at what digital process automation is, describe some benefits and examples of common uses of DPA, and conclude by explaining the differences between DPA and robotic process automation.
Digital Process Automation (DPA) defined
Digital process automation, or DPA, is a method whereby digital technology is used to automate one or more tasks involved in a business process. Organizations often use software as a means of automation to optimize its workflows. The use of DPA does not necessarily mean that entire processes are automated. Rather, processes are often partially automated, meaning that some form of human interaction is still required.Digital process automation is often confused with business process automation. The difference is largely one of scope and timing. Business process automation is a method used to build, execute, and automate an organization’s business processes. DPA, however, typically occurs after a process has been digitalized to some extent.
