Employees spend a disproportionate amount of their workdays performing administrative tasks that are both unfulfilling and unproductive. According to research, workers lose a third of their workdays to admin, costing the global service industrymore than $5 trillion annually. An increasingly important technology that helps organizations to streamline and automate their processes is a workflow engine.
What is a Workflow Engine?
A workflow engine is a software application that helps organizations initiate and automate tasks. Itmanages and monitors activities in a workflow and determines which task to transition to based on predefined processes. It's typically a key component of business process management software and helps organizations streamline processes by allocating tasks and communicating data to both employees and management.
Benefits of a Workflow Engine
A workflow engine offers organizations many benefits, including:
- Increased efficiency. Automating time-consuming tasks frees employees up to focus on their core activities.
- Increased accountability. Employees can see what they are supposed to be doing and when important deadlines must be met. This also serves to boost job satisfaction.
- Increased transparency. Both employees and management can see all activities and who is responsible for completing each task.
- Improved compliance. A workflow engine helps organizations maintain audit trails to improve compliance.
