As most of us sit in an office performing daily tasks, we never stop to think, where did these processes come from? The way we work has come from hundreds of years of trial and error. In Adam Smith’s book,The Wealth of Nations he describes the division of labor:
"Each person, therefore, making a tenth part of forty-eight thousand pins, might be considered as making four thousand eight hundred pins in a day. But if they had all wrought separately and independently, and without any of them having been educated to this peculiar business, they certainly could not each of them have made twenty, perhaps not one pin in a day"
So how we work today is by processes and functions. But in the business process management world, how does that look? In this article, we’ll describe what a process is and how to create a process in ProcessMaker.
What Is a Process in BPM?
Making Process design easy and efficient for any type of process is one of ProcessMaker's core tenets. Let's first understand what a Process is and how it serves you and your business:
- A Process is a set of steps and decisions to document how to complete a particular goal, often as efficiently as possible.
- A Process may involve people or be completely automated through scripting.
- A Process can integrate with external third-party systems and legacy applications to extend their functionality.
- Use ProcessMaker to design a model of a Process. The Process model is a graphical representation of the Process.
- ProcessMaker uses the Process model as the Process definition to run Requests of that Process. A Request is one occurrence of a Process.


