It’s Weekly Roundup time! This past week, we covered workflow management, fair lending, open education, and building quality customer experience with AI. Lastly, be sure to read up on our latest success story on Invex Bank. Enjoy! 1. Success Story of the Week: Invex BankInvex Bank improves its call center response time by 90% after implementing ProcessMaker to handle workflows and data transfer! Download the full case study here to learn more about Invex Bank’s digital transformation using ProcessMaker.
2. The 10 Features Your Workflow Management System NeedsA workflow management system (WMS) helps your company reduce repetitive processes or simplify a set of tasks. There are numerous tools out there touting the benefits of a WMS, so we’ve provided a guide of 10 important things to look for to get the highest quality system. Read on to discover what to consider!
3. How AI Will Revolutionize Fair Lending Banks, mortgage lenders, and FinTech startups are starting to leverage the vast amount of data available to more accurate, informed decision-making in lending. This is where artificial intelligence (AI) and machine learning (ML) have the potential to revolutionize the fair lending process as we know it today. Want to see how? Check out this read.
