It’s a wrap! With the weekend coming up, that means #WeeklyRoundup time! We’re excited to share our most recent content with you. This past week, we have been writing about how analytics is helping tech market, deliver better user experiences, and automate repetitive tasks. In short, data is key. 🔑 These articles have been carefully curated for your enjoyment. Read on to learn about big data, artificial intelligence, robotic process automation, and more.
1. Social Media Mining: How to Use Big Data to Improve Social Media MarketingIs your company harnessing the full potential of big data in your social media marketing strategy? If not, you are leaving serious company revenue on the table. In this article, we discuss the ethical and legal implications of data mining and the potential of social media mining for marketing.
2. How Artificial Intelligence Will Disrupt Speech Recognition With significant strides in natural language and speech accuracy rates, speech recognition technology advancements have led to growing pressure for enterprises to build voice-enabled experiences that exceed user expectations.
3. How Personalization and Customization Differ in UX There are two UX strategies that play integral parts in attracting and retaining customers. Aren’t these terms interchangeable? In this article, we talk about the differences and how each can influence customer service strategy.
