Over half of businesses in India will deploy intelligent automation within the next few years, finds a recent report by the International Data Corporation (IDC). In partnership with Automation Anywhere, the study found that intelligent automation (IA) is at the core of shoring up an organization’s resiliency against unexpected challenges like the current global pandemic. Many implications, like lean software development and the remote work trend, will remain permanent. In fact, 66% of Indian organizations plan to expand their work-from-home initiatives. The report, aptly titled “Building Business Resiliency: Automating the Path to the Future of Enterprise,” identifies four benefits of automation that Indian businesses will continue to explore post-pandemic:
Business resiliency
Does an organization position automation as the central cog in the machine that powers their entire operation? Automation is more than transferring a one-off task from the hands of a human over to a machine—it’s a system-wide framework. A business prepared to weather the next storm uses automation to bolster agility and enhance collaboration, even when workers report to their kitchen counters and other at-home workspaces. The study found that 57% of enterprises believe automation and RPA are the key to business continuity.
Efficiency and scalability
Tech-savvy organizations regard automation as one of the leading drivers of wide-scale efficiency. Businesses who experienced benefits of automation during the pandemic aren’t turning back—they’re expected to expand it into more areas of their operations. Analysts predict the adoption of robotic processes automation, one of the central technologies of IA, . Organizations in India are not planning to take their time—“Building Business Resiliency” reveals that 40% plan to scale up RPA within the coming year alone.
