Process intelligence and process mining are two powerful methodologies used by businesses to analyze, optimize, and improve their operations. Although they share some similarities, they have distinct differences in terms of their approach, scope, and capabilities.In this article, we look at the key differences and help you identify which may be most suitable for your needs.
What's the difference between process intelligence and process mining?
Process intelligence is a comprehensive approach to understanding and optimizing business processes by leveraging data and analytics. Process mining is a subset of process intelligence that focuses on analyzing event logs generated by information systems, such as ERP or CRM applications.
You can consider process intelligence to be an umbrella term for different business intelligence technologies and methodologies including task mining tools and process mining software. In addition, you can consider process intelligence as the connection of the different process analytics tools with the practical implementation of business process management.
