In these unprecedented times filled with new challenges, uncertainty, and organizational and personal constraints, IT and business leaders are working to adapt their operations in response to COVID-19. To enable these changes, maintain continuity, and ensure the health of employees and their communities, businesses need their technology platforms to be able to pivot on a dime.
From healthcare providers creating new patient screening, tracking, and follow-up applications to those in other industries needing to quickly automate paper-driven processes, monitor performance, and check on remote employees, the challenges can seem insurmountable. However, we at Decisions are seeing our customers do their best to make these rapid changes and plan for a new normal.
Digital Design Sprints Deliver for Health Services
One of the ways Decisions has been able to bring the power of our flexible, no-code workflow and rules engine platform to bear in this crisis is to provide a COVID-19 patient screening and reporting app from concept to implementation to a set of health services after just a seven-day sprint.
As knowledge of the COVID-19 virus and its symptoms continues to evolve, it can be difficult for leaders and employees to know the next steps that they should take to keep themselves and their neighbors safe. With a wide range of potential symptoms, recovery time frames, contact rules, and treatment plans, each individual’s response and course of action can be unique. At the same time, there is an increasing amount of incorrect or incomplete news flowing on social media and in social circles that can make finding the right information even more difficult.
To help fill this knowledge gap for patients while also helping to minimize the stresses on health systems, a patient screening and reporting app was developed. Using the native functionality, interface, and integrations, Decisions’ design team was able to build the rules-driven framework that health services can use to screen potential patients and deliver accurate information—in one weekend. In the days that followed, the health experts refined the rules, wove in authoritative information, and optimized critical processes, which could easily be updated with the intuitive platform.
