For any company, attracting and retaining top talent remains challenging. Smart business leaders are focused on comprehensive employee engagement strategies to ensure attrition is as low as possible.Successful organizations know that an engaged workforce stays longer and works harder, and Human Resources professionals are getting more creative in their approach to engagement. However, transactional HR work, such as administering benefits and publishing workplace policies, can become a distraction. By automating many of the tasks that HR staff have traditionally completed manually, employee self-service portals offer an effective solution for businesses of every size.
Employee Self-Service Portals Benefits
Technology is getting smarter, and basic HR functions are prime candidates for automation. By applying business process management (BPM) software to create an Employee Self-Service platform, employees and HR staff alike will have access to a central hub where they can complete tasks, view tax information and receive company news. HR professionals can offload many transactional and data-entry activities such as requests for time off by automating HR processes with the BPM platform and making them widely accessible to all employees.Less time spent on repetitive and transactional tasks means more time for strategic planning, and HR staff are able to focus their efforts on tasks that align with company goals. As HR departments grow more productive, the business realizes significant savings in both time and money.Employee Self-Service portals also benefit engagement levels in other ways. For example, giving employees control over their personal information is empowering, which builds engagement throughout the organization. Most Employee Self-Service users report that they prefer to use an online tool to manage tax forms, direct deposit, and benefits selection, as they can complete these transactions at their leisure. They are no longer required to make an appointment or wait on a call center agent to input the information.
How to Build an Employee Self-Service Portal with BPM Software
Of course, Employee Self-Service Portals are only effective when they are reliable and accurate. This requires automation and process functionality provided by a BPM platform. If BPM software is already in use for other business processes, employees can easily transition their existing skills toward the creation of a self-service portal.If BPM software is new to the organization, the success of an Employee Self-Service system encouragesHR leaders to consider BPM tools for other company processes. In many situations, the use of BPM software in HR rapidly expands to operations in other parts of the company. The simplicity of combining HR onboarding processes into a single location is appealing to leaders in every department. Imagine how easy it would be to request a laptop for a new employee.A full-featured BPM solution offers an entire suite of tools, making it a natural choice for building an Employee Self-Service Portal. Common examples of additional HR Self-Service portal functionality may incorporate the following.
