Digital transformation is the rethinking of the customer experience, business models, and operations. Enterprise Resource Planning, or ERP, was coined by Gartner in the 1990s. The architecture of the software enables integration of modules, providing the flow of information between all functions within the enterprise in a visible manner.
Source: The Evolution of ERP Systems: A Historical PerspectiveERPs rely on technology that automates back-office functions while digital transformation makes use of a wide range of technologies to transform an enterprise’s business models. In a recent guide by Forrester, author Duncan Jones states the ways in which ERP vendors fail to meet the demands of modern organizations, “Forrester Analytics data shows that two-thirds of software decision-makers in enterprises plan to replace or complement their enterprise resource planning (ERP) software with software-as-a-service (SaaS) applications or have already done so.”But why is this the case? Jones states this is because the mega-suite era is over. In the last decade, business application strategies, like ERP, have failed to deliver the systems businesses need. Simply put, ERPs can’t handle business model complexity. They are monolithic in nature and can only work with existing modules and templates. ERP platforms are often:


