“By leveraging the Decisions platform our organization is able to compete in an ever-changing technology world at the speed of business.”
Darris HamptonMidFirst Bank
Built to master complexity. Orchestrate workflows, systems, and AI at a moment’s notice. Turn constant change into your greatest competitive advantage.
Trusted by organizations running complex, high-stakes operations.
Build and manage intelligent 1st-party and 3rd-party agents at scale—visual tools to design agent actions, agent rules engine to govern decisions, process intelligence to observe granular agent workflows.
faster rules changes
less manual work time
lower cost of ownership
Core systems weren’t built for every workflow, decision, exception, approval, or AI action. Decisions adds the automation, orchestration, and governance layer that helps them do more.
Do more than automate tasks. Orchestrate the workflows, rules, systems, people, and AI that real business operations depend on.
Coordinate long-running processes, cross-system work, business logic, and governed AI in one platform instead of stitching tools together.
Give business and technical teams a safer, faster way to define, change, test, and govern rules without constant code rewrites.
Learn how to govern AI agents with the orchestration, accountability, and control enterprises need to scale AI safely.
Automate time-consuming workflows with the flexibility to grow—without unnecessary overhead.
Unify processes, systems, AI, and compliance across your organization—no matter how dynamic your environment.
Ranked in the top five across all four evaluated use cases Gartner® Critical Capabilities for Decision Intelligence Platforms report 2026.*
Change is constant. You never know what's coming next. Only that it will. Set your business apart with the control and flexibility to adapt in real time, ensuring you're ready for both today's demands and tomorrow's opportunities—without rebuilding your systems.
Darris HamptonMidFirst Bank
Paul JonesIT, Pantheon
Henry EspinosaCity of Miami Parking Authority
Christopher MisirMediacom Most workflow tools automate isolated tasks, and most integration tools simply connect systems. Decisions orchestrates the work between systems, manages exception-heavy rules and exceptions, and provides a layer to govern both human and AI-driven actions.
Yes. Decisions is designed to work across modern and legacy environments, helping organizations coordinate processes, decisions, and data flows without needing to replace the systems they already rely on.
No. Decisions can support a range of needs, from lighter workflow automation to highly complex enterprise orchestration.
Decisions gives organizations a way to orchestrate and govern AI within real business processes. That includes applying rules, approvals, oversight, and process visibility so AI can be used with more control and accountability.
Build and orchestrate the processes, rules, and AI that keep your business moving beyond the limits of core systems.
*Gartner does not endorse any specific vendor, product, or service mentioned in its research publications. It does not recommend that technology users exclusively choose vendors with the highest ratings or other distinctions. Gartner’s research publications reflect the opinions of its research team and should not be interpreted as factual statements. Gartner disclaims all warranties, express or implied, related to this research, including warranties of merchantability or fitness for a particular purpose. Gartner is a registered trademark and service mark of Gartner, Inc. and its affiliates, both in the United States and internationally. Magic Quadrant is a registered trademark of Gartner, Inc. and/or its affiliates, used herein with permission. All rights reserved.